Scholarships
Counselors

 

Hours:

Monday 7:30 am - 4:00 pm

Tuesday 7:30 am - 4:00 pm

Wednesday 7:30 am - 4:00 pm

Thursday 7:30 am - 4:00 pm

Friday 7:30 am - 4:00 pm

 

Virtual Guidance Counselors

Phone

1.888.567.1844

480.755.8222

 

Errold Elad

ext. 2750

Natalie Carrillo

ext. 2713


Technical Support

Phone 

1.888.746.3301 ext. 2749

Email

supportdesk@pin-ed.com

 

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About the Timesheet . . .

The Timesheet is for reporting your attendance.  When you log in for the first time each day, a timesheet will display any previous days that you have not already reported.

What you report is very important!  This is your official attendance report.

  •  Be honest - You cannot change what you enter after it has been saved.
  •  Report Often - If you miss more than 10 days we will be required to withdraw you.
  •  Pinnacle Education’s Attendance Policy

How do I do this?

Click Here for a step-by-step guide

How much time should I report?

Report only the hours and minutes that you’ve actually worked on course material.

  • Include the time you’ve spent logged in to your course.
  • Include the time you worked off-line on course material.
  • Include any time spent speaking with an instructor or counselor over the phone or online meetings.  

What about the “Minimum Time Policy” warning?

If you enter less than 2 hours in a course you will get a “Minimum Time Policy” warning.  This warning is intended to have you double check in case you’ve made a mistake.  You will be given a chance to change it before you save.  The warning also refers to our attendance policy.

I can’t move on. It keeps taking me back to yesterday.

Look for an alert from your browser about popups.  It might appear at the top, bottom, or near the address bar. Click on this alert and select ‘Always allow Popups from My-els.com’.

’I Can’t Log In’